TOUR POLICIES

For your safety, comfort and enjoyment, bring the following required items for your tour:

  1.  Towel
  2.  Bathing suit
  3.  Bag to place your belongings in.
  4.  Optional items to bring for your tour: thermal top and bottoms (non-cotton) for colder days, waterproof cameras and sunglasses.  

  • I/We have disclosed all allergies, medical conditions/restrictions and accurate weights of each participant upon making our reservation.  I/We understand that White Wolf Rafting may decline service if not informed or is misinformed of any condition(s) that make white water rafting unsafe for all participants and/or staff.

  • I/We understand that any changes to my/our reservation cannot be made within 7 days of the scheduled tour. It is my/our responsibility to communicate any changes to White Wolf Rafting’s reservation team in a timely manner, and before 7 days.

  • White Wolf Rafting will be in full operation unless the temperatures are colder than +5C or if lightening has been detected within 5km of our site. White Wolf Rafting also reserves the right to stop or postpone their tours if they deem the elements to be unsafe for their staff and guests.  Should White Wolf Rafting need to cancel their tour, guests will be issued a full refund or given the option to reschedule their tour at White Wolf Rafting’s earliest available date.

  • I/We understand that self-driving to the rafting location is NOT permitted under any circumstance and I/We must be on time for our transportation or I/We cannot participate. I/We understand lateness will not be accommodated.  If a late guest wishes to re-book, it is subject to availability and guests will be required to pay for their missed tour (as it is non-refundable) and pay for the new re-booked tour.

  • White Wolf Rafting operates their Horseshoe Canyon tours on the Bow river. For the safety of our guests and staff,  in the event the river levels rise and exceed 200cm, the tour will operate on the Kananaskis river instead. I/We understand that White Wolf Rafting cannot always provide guests with timely notice of change to their tour location as river levels can change at any time. 

  • I/We are bound by a 7 day cancellation policy where if I/We cancel our tour within 7 days of our reservation White Wolf Rafting will retain the full cost of the tour, this is also applicable to “no-shows” or “late guests”.  Any guests who are ill or have experienced an unforeseen circumstance resulting in them not being able to attend their tour, White Wolf Rafting reserves the right to request official paper work confirming the incident. I/We understand that it is at the discretion of White Wolf Rafting as to what circumstance deems a refund or reschedule.

White Wolf Rafting requires a minimum number of guests to operate their tours.

    star rating  We took our 7 and 5 yr old and it was awesome! Dean did a great job guiding us, making us feel safe and at the same time enjoying a... read more

    Grits77
    8/04/2019

    star rating  White Wolf rafting was an amazing experience for me and my friend. Was a bit scared going into it but our guide Will was excellent and made the whole experience... read more

    notactuallyleodicapz
    8/09/2019

    star rating  We loved the kananasis river ride with our guide Dean. Plenty of good white water to thrill the kids and plenty of calm time to enjoy the scenery. ... read more

    544shanae
    8/04/2019

    star rating  My wife and I selected White Wolf Rafting after seeing their flyer at Canmore visitors centre after a last minute decision to visit Banff National Park.

    By chance... read more

    592anthonym
    9/07/2019

    star rating  We had an amazing time on Horseshoe Canyon with Dean, who was amazing! My 19 and 17 year old boys loved the cliff jumping. I highly recommend White Wolf... read more

    jenbridge
    7/31/2019

    star rating  The guides were outstanding and the whole experience was amazing. They let us go cliff diving half way through and it was so much fun. Cant recommend enough!

    Alex m
    8/24/2019
Discover the White Wolf Difference
Why White Wolf?

WHITE WOLF RAFTING INC.
109-829 10TH STREET,
CANMORE, AB, CANADA
INFO@WHITEWOLFRAFTING.COM
403-675-0632

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TOUR POLICIES

For your safety, comfort and enjoyment, bring the following required items for your tour:

  1.  Towel
  2.  Bathing suit
  3.  Bag to place your belongings in.
  4.  Optional items to bring for your tour: thermal top and bottoms (non-cotton) for colder days, waterproof cameras and sunglasses.  

  • I/We have disclosed all allergies, medical conditions/restrictions and accurate weights of each participant upon making our reservation.  I/We understand that White Wolf Rafting may decline service if not informed or is misinformed of any condition(s) that make white water rafting unsafe for all participants and/or staff.

  • I/We understand that any changes to my/our reservation cannot be made within 7 days of the scheduled tour. It is my/our responsibility to communicate any changes to White Wolf Rafting’s reservation team in a timely manner, and before 7 days.

  • White Wolf Rafting will be in full operation unless the temperatures are colder than +5C or if lightening has been detected within 5km of our site. White Wolf Rafting also reserves the right to stop or postpone their tours if they deem the elements to be unsafe for their staff and guests.  Should White Wolf Rafting need to cancel their tour, guests will be issued a full refund or given the option to reschedule their tour at White Wolf Rafting’s earliest available date.

  • I/We understand that self-driving to the rafting location is NOT permitted under any circumstance and I/We must be on time for our transportation or I/We cannot participate. I/We understand lateness will not be accommodated.  If a late guest wishes to re-book, it is subject to availability and guests will be required to pay for their missed tour (as it is non-refundable) and pay for the new re-booked tour.

  • White Wolf Rafting operates their Horseshoe Canyon tours on the Bow river. For the safety of our guests and staff,  in the event the river levels rise and exceed 200cm, the tour will operate on the Kananaskis river instead. I/We understand that White Wolf Rafting cannot always provide guests with timely notice of change to their tour location as river levels can change at any time. 

  • I/We are bound by a 7 day cancellation policy where if I/We cancel our tour within 7 days of our reservation White Wolf Rafting will retain the full cost of the tour, this is also applicable to “no-shows” or “late guests”.  Any guests who are ill or have experienced an unforeseen circumstance resulting in them not being able to attend their tour, White Wolf Rafting reserves the right to request official paper work confirming the incident. I/We understand that it is at the discretion of White Wolf Rafting as to what circumstance deems a refund or reschedule.

White Wolf Rafting requires a minimum number of guests to operate their tours.